Corporate Etiquette & Protocol

Business Etiquette:  How do your employees measure up?

In today's increasingly global society, technical know-how alone can no longer keep your corporation on the cutting edge.  To stay competitive, that technical know-how must now be supplemented by the professional sophistication that gives company associates the skills they need to work effective with clients – both overseas and here at home.

But how do you foster business etiquette in your employees?
Boost your staff's business IQ with The Etiquette School's hands-on training in effective conversation, networking savvy, dining expertise and the fine art of making favorable first impressions.  Watch employees blossom as they develop self confidence and a world-class presence.  What's more, you can expect your investment to pay for itself many times over in terms of improved client relationships and a more positive corporate image.

Outclass the Competition — Business Etiquette for Today
     
   Corporate Business Programs

• Pre-networking Planning
• How and When to Make an Entrance
• Presenting Yourself With Confidence
• 8 Strategies for Working the Room
• Interpreting 5 styles of Handshakes and Reading Body Language
• Tips to Making Correct Business or Social Introductions
• Conversation Skills and Breaking the Ice
• Developing Business, Marketing, and Personal ID Statements
• Business Attire
• Name Tag Savvy
• Business Card Exchange Protocols
• Written Correspondence (Social and Business Stationery)

    Dining with Decorum^tm   

• 15 Power Point of Business and Social Entertaining
• American and Continental Styles of Eating
• Navigating the Place Setting
• Correct Use of the Napkin and Silverware
• Using Silent Service Codes
• Avoiding the 10 Most Common Dining Errors
• When and How to Make a Toast  
• Dining Dos and Don'ts, and much more  

    International

• Pre-meeting Strategies
• Rank and Status Differences
• Communication Styles
• Global Forms of Address
• Correct Business and Social Introductions
• The Protocol of Business Card Exchange
• Effective Gift Giving
• Conversation, Person Space, and Gestures
• High- and Low-context Cultures
• What to Do Before the Negotiations Begin
• Body Language – What to Avoid
• Wardrobe Strategies
• Traveling Smart

Contact The Etiquette School at  to schedule a customized  group seminar for your staff.